Hail, wind and fallen limbs

Storm damage and insurance

We inspect, tarp and repair after storms, and document the damage for your claim. The claim itself stays between you and your insurer.

Water coming in now? Call any time. We tarp the same day, or that night if it’s pouring.

+1 (828) 555-0163

Close-up of brown asphalt shingles with dark spots where hail knocked off the granules
Hail bruises: dark spots where the granules are gone. The shingle underneath ages fast.

Signs to look for

  • Dents in gutters, downspouts and roof vents
  • Shingle granules piled at the bottom of downspouts
  • Dark spots or cracks on the shingles
  • Shingles lifted, creased or missing after wind
  • New stains on ceilings or in the attic

Policies set a deadline for filing after a storm. Check yours.

How a claim works with us

You stay in charge of your claim. We give you and your adjuster the photos and our estimate.

  1. Free inspectionWe check every slope, the vents and the gutters, and take dated photos of the damage.
  2. You decide whether to fileIf the repair costs less than your deductible, we tell you, and you skip the claim.
  3. You file, with our photosYour insurer sends an adjuster. If you’d like us there, we meet them on the roof.
  4. We work to the approved scopeAnything the adjuster missed, such as rotten decking under the old shingles, we photograph and send for review before doing it.
  5. You pay your deductibleThe insurer pays the rest, usually in two checks. You get photos of the finished roof for your records.

What we won’t do

After every big storm, out-of-town crews work the county door to door. Some of what they offer can cost you your coverage.

  • Knock on your door after a storm
  • Offer to waive or cover your deductible
  • Ask you to sign your claim or its payments over to us
  • Act as your adjuster or negotiate your claim
  • Start work before you have a written price

Emergency tarps

Danny’s crew carries tarps, battens and a generator from March to September. We cover the damaged area and fasten the tarp to the framing, not with nails through good shingles.

Tarping costs $395 to $900. Most policies cover it as part of the claim, so keep the receipt.

+1 (828) 555-0163

Roofer standing on a lower roof with lifted and torn shingles on a brick house, ladder against the wall

Insurance questions

Should I call my insurer or you first?

Book a free inspection first. If the damage isn't worth a claim, you avoid filing one for nothing. If it is, you have our dated photos to send with it.

Can you cover my deductible?

No. The deductible is your share under the policy. A roofer who offers to waive or absorb it is misstating the cost to your insurer, and we won't do that.

Will you deal with my insurance company?

We meet the adjuster at your house, show them the damage and send them our estimate. The claim stays between you and your insurer. We can't negotiate it for you, and we never ask you to sign it over to us.

What if the insurer’s estimate misses something?

We photograph and price what was missed, such as decking or flashing found during the tear-off, and send it to you and the adjuster for review before we do that work.